Cancellation & Refund Policy
Last Updated: July 10, 2026 | Effective: July 10, 2026
1. Subscriptions & Cancellations
All plans at AMBER AI are billed on a recurring basis (monthly or yearly). You can cancel your subscription at any time directly through the Billing & Plans section of your Dashboard. Once cancelled, your account will remain active with full features until the end of the current billing cycle.
2. Refund Eligibility
We offer a 7-day refund guarantee for first-time subscription purchases. If you are unsatisfied with AMBER AI, you may submit a refund request to our support team within 7 days of the initial purchase.
Refunds are not available for recurring renewals or if you have exceeded 15% of your plan's AI token/message quotas.
3. Processing Refunds
Approved refunds will be processed back to the original payment source (Razorpay order reference) within 5 to 7 business days, depending on bank processing times.
4. Contact Us
For refund requests or billing questions, please contact our support team: